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升职
【北森】818,聊聊HR升职加薪那些事儿
文末参与818活动,北森请HR部门喝奶茶!在HR领域,人力资源数字化早已不是新课题了。但对于每天忙着各种招聘、算薪、考核、培训、数据分析工作的HR们来说,数字化的价值又在哪里呢?
HR软件真的能短时高效地解决问题吗?能让HR的工作被同事和领导夸奖吗?能让HR升职加薪吗?能变得更幸福吗?
我们在818前夕采访了几位HR,来听他们讲述“数字化改变生活”的故事。(为保护客户隐私,以下姓名均为化名) 工作第六年 我从行政转岗做了HRIS 七七一毕业就来这家电商公司了。行政工作一干就是六年,收发文件、保管公章、找新的办公地点、参与组织公司活动……用她的话讲就是“平凡又细碎”。2019年,公司从最初的一百多人一路发展到将近两千人。风和日丽的某一天,HR部门的老大突然找她,说公司上了一套HR系统,问她愿不愿意转岗做HR系统运维。
原因很简单,七七在公司的时间久,对规章制度、公司架构熟悉且敏感,有她帮助IT梳理需求和功能点,应该更有效。
“活接了,岗转了,有点兴奋,但实际很难。”
七七本科学的管理,是纯纯的文科生,对于IT知识一窍不通,人力资源学过一些但不系统。“我们当时和北森合作,开始用核心人力,加上继任,配置上线的过程挑战很多。”列需求清单很费劲,对各种报表也不太熟,公司组织架构没有OD导致梳理变得更困难……“那段时间时不时就要‘骚扰’北森的CSM经理。”
上HRIS培训课、逛用户社区,加上自己实践,对于系统“奇怪的兴趣增加了”,七七开始慢慢上手,好在对公司架构、管理风格比较熟悉,不到一年已经可以结合人事政策的变化,和北森一起做场景共建了。
做HRIS的第三年,七七完成了第二次升职,做到了HR信息主管,从最初的行政专员、到HR高级专员,再到HR信息主管,“不仅升职加薪还完成了职业转型,就真的非常开心。”
从制造企业跳槽互联网公司
数字化招聘如何进阶
仙人掌之前在一家制造业公司做招聘,公司规模不小,20000人以上,每年对招聘的需求非常大,正巧她负责校招交付业务。
结果2020年疫情时,春、秋季的校招计划一下子就被打乱了,校园进不去,招人招不到,她就是在那个时候开始接触北森的。
当时她们想做全面的校园线上招聘,涉及到校招运营-数据洞察-业务改善和思考-信息化搭建-面试官体验-面试流程等各个环节,仙人掌是项目负责人。
而这是这家公司第一次做全面校招的数字化尝试。
“当时真的有点懵,连怎么区分哪些是系统能实现的、哪些是组织架构需要梳理的、怎么写清楚需求文档都是从头学的。”
有一段时间的几乎每个周末,仙人掌都是和北森团队一起度过的。
“现在看当时上线了一些功能,像闪面、叫号系统、视频面试、空中宣讲,对于我们这种偏传统的公司已经是很大突破了。”后来就是不断优化,到她离职的时候已经用得很顺畅了。
后来凭借那段时间积累的数字化经验,她跳槽去了一家互联网公司,现在也很好。
工作成果被总裁认可
怎么平衡IT和人力资源逻辑?
Willy入职这家公司的时候,一体化HR SaaS的项目刚结束,他作为HRIS的负责人接手过来,其实也有点懵。
后来系统正式运行起来,薪酬和绩效的部分是按照IT逻辑搭建的,不太符合人力资源的管理逻辑,于是很多问题都铺面而来。
“我们的销售网点划分得非常细,而且不同地区不太一样,所以希望能够在简单的流程里实现集团化的集中管控;薪酬管理的逻辑也不太对,所以当时和北森CSM开会的时候,真的有点火大,还记得自己连环三问来着。”回忆这段经历的时候他自己先笑了。
在他看来,幸好北森的团队比较给力,用了大概一个月的时间来梳理,最后把问题都解决了。
再之后就启动做了PA项目。当时正赶上一波疫情,大家就在线上每周对一次PA数据看板的指标,然后落地。
“当时集团高层也比较重视这个项目,我还把这个结果和总裁他们做了汇报,业务部门会和我反馈说,现在做周会可以直接打开看板,都不用做PPT的。”
部门人效大幅提升
新手妈妈交优秀作业
去年,莉莉酱作为负责人接了公司绩效管理上线的项目,结果没多久就发现自己怀孕了,但是已经没有合适的人手可以移交,压力很大。
好在她和北森也已经不是第一次合作,于是就惯例地磨方案、确定方案、需求梳理、搭建测试,到最后内部培训。
结果没过多久赶上疫情,公司要做整体架构和业务优化,她手里的项目又多了一个。
“当时要上线Ocean看板,我怀孕24周去做检查的路上,还在和北森团队沟通权限分离的事情。”那时候,他们已经完成6个看板,100多个报表了。
集团上下对这个项目的期待都很高,后来事实也验证了这一点。“当时项目完成上线,我们统计了一下能给HR部门每人每月节约3-5个天的时间。一个月才多少个工作日啊,大家都觉得真的是超出预期。”
部门人数突破15人
人力资源数字化不止于招聘
白浪行和北森合作很多年了,最开始是招聘。
“我们公司偏传统一些,相比来说大学生找工作可能喜欢互联网这类企业多一些,所以最开始是通过北森的校招解决方案去共建雇主品牌。”
第一年共建的效果也不错,公司的简历数量直接从1万变成了4万。
后来因为集团需要,部门也觉得和老伙伴的合作比较默契,就陆陆续续上了核心人力、绩效、学习等等,做了一体化。
她说,真正把人力资源部门搬上系统是一方面,能够在合作的过程中看到很多企业的转型实践,其实也带给自己很多的启发,去支持公司的发展。
“我们从最初几个人负责集团招聘的部门变成了现在十几个人,能够为组织、业务发展赋能的人力资源部,对我们来说也是很大的改变。”
最后,回到文章开篇提到的那个问题,HR数字化真的可以改变生活吗?相信每一位HR心中都会有自己的答案。
在818人力资源日之际,我们也真诚希望每一位HR,都能在职业中收获自己的快乐!
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为了给HR的快乐加码,北森决定请大家集体喝奶茶!现在在评论区留言,讲述#我与北森的故事#,我们将随机抽取100位幸运HR,承包818当天您所在部门的所有奶茶!(均价30元以内,部门人数上限18人)活动仅限北森HR客户参加(兑奖需核对客户信息),截止时间为8月18日上午11:00,先到先得!
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升职
帮助企业员工轻松换岗升职,Degreed获4200万美元C轮融资
编译:猎云网 福尔摩望
当一名员工希望在自己的职业生涯中取得进步时,所处公司可能会有严格的等级路径,需要其付出许多时间和精力才能取得心目中的目标。于是,许多人选择了跳槽;但是,也有员工想要在不离开的情况下有所尝试。
与其从代理升职到代理主管,或者遵循一些现有的晋升路径,不如考虑公司其他部门的机会。想要晋升或更换部门,要么可以参考每个部门可直接比较的技能组,要么可能需要一些技能补充,那么这就是Degreed所做的事情。
作为一家在线服务公司,Degreed会识别这些技能差距,并了解如何学习和跟踪。Degreed不希望将员工锁定在一个单一的轨道上,而是希望雇主给予工具,帮助员工更好地提高他们的技能。相对的,这对雇主来说也更有价值。
近日,Degreed宣布,它已经获得了4200万美元的融资,由Owl Ventures和Jump Capital共同领投,Founders Circle Capital和现有投资者参投。该服务在企业内部启动,识别出提供诸如项目管理等技能工作机会的内容,然后向员工展示如何开始学习这些技能。在此之后,它会确定出获得这些技能的最佳途径,并帮助员工了解他们的进展。
网站:https://degreed.com/
刚被任命为公司首席执行官的Chris McCarthy说道:“真正的挑战是,无论内容来源多么大或者多么复杂,无论是更高等的教育还是正规培训,它都会变得越来越小。如果你知道努力的方向,那么你就可以构建这些技能。随着内容的普及,无论对企业还是个人,所有这些平台都是学习的跳板而已。他们在完成这一方面上做得很好。在此之前,没有任何东西可以穿过这些学习障碍。”
©由TechCrunch提供
McCarthy说,虽然部分人可能担心,一旦雇主帮助员工学习新技能,员工们可能就会利用这一新技能去别处求职。但是,在与客户打交道的过程中,并没有发现此类的问题。这是因为,最终雇主们将在帮助员工成长和学习的过程中,发现员工的价值,并且提供与之相符的奖励和回馈。进而,员工也觉得从中有所收获,自然愿意留在公司。
当然,Degreed面临的一大挑战不仅在于需要识别出能衡量员工学习进度的“晴雨表”,还要评估其质量。例如,一个简单的线性代数的MIT视频课程,可能最终实现的结果会优于许多知名平台的课程。那么,如何明确这个“优于”的指标,就是个问题。
虽然,最初Degreed可以作为教育内容的中心点或聚集点,但所有这些信息都帮助它创建了一个强大的数据集,以进一步帮助员工找出他们需要学习的技能,甚至是他们没有意识到的需要学习的技能。当一名员工第一次使用这一服务时,他希望Degreed能够提供公司内部的信息以及员工所感兴趣的内容,以便立即了解他们想要学习的内容。
最终,这会形成一个反馈循环。像Degreed这样的工具已经习惯了员工想要学习的东西,并开始发现公司内部需要填补的技能空白。如果所有事情都按照你所预期的方式进行,那么公司层级结构的整体概念可能就不再存在了。而员工希望挖掘出他们想要的技能,并成为真正能够绘制出真实发展路径的人。
McCarthy表示:“如果没有参与,只是有数据是不够的。你可以拥有所有最佳模型和内容,但是如果人们没有使用产品,则无法精简出有用的数据。他们通过这些数据来做决定,可能看到的只是冰山一角。但是现在公司可以坐下来说,'这是水下的学习冰川’,它将所有事情整合在一起,放在一个地方,让人们可以看到,触摸到,并看到真正的路径。”
对员工培训领域感兴趣的企业肯定有很多,尤其是那些越来越渴望机器学习的大公司,就比如两年前融资4000万美元的Grovo。然而,虽然每个平台都想杀出重围,但是,想要让企业用户们心甘情愿地买单,承认该平台的数据最好(或者最多)却并不简单。当然,这也是McCarthy希望Degreed能给100万注册用户提供的东西。
原文:
Degreed gets $42M to help build a tool to help employees learn the right skills
When an employee is looking to advance in their career, where they work might have a kind of strict hierarchical path for the role they're in and what titles come next — but there's a good chance that employee might want to try something new without leaving their company.
Instead of going from just an agent to a manager of agents, or following some existing promotion line, a company that's large enough probably has plenty of other opportunities within it across many different divisions — each with either a directly-comparable skillset, or one that might need some slight additions. That's where Degreed, an online service for identifying those skill gaps and how to pick them up, as well as track them, comes. Instead of locking employees into a single trajectory, Degreed hopes to give employers tools to help employees improve their skills even more, and in the end become much more valuable to the employer. Degreed today said it has raised $42 million in a venture financing round co-led by Owl Ventures and Jump Capital, with Founders Circle Capital and existing investors participating.
The service launches inside an organization, identifies the content that offers an opportunity to work on skills like project management (often made by the company itself), and then shows employees how to start working on those skills. And those skill gaps between roles might actually be much smaller than those employees think, and it's just a matter of identifying what they need to work on in order to grow within their company. After that, it identifies the best ways to get those skills, which can come in the form of content or potentially other avenues, and helps employees figure out how far along their progression path they are.
"The real challenge is that no matter how big or sophisticated any one content source is, whether it's higher education and formal training, that’s increasingly a smaller slice of the pie," Chris McCarthy, who was named CEO of the company today, said. "If you know where to look, you can build any skill. As content proliferates — for enterprises and for individuals — all these platforms are islands of learning. They do a good job of getting through that experience. Nothing prior to that is weaving through those islands of learning."
© Provided by TechCrunch
McCarthy said even though the employers are helping their employees learn new skills, which might even help them get jobs elsewhere, they aren't having an issues signing up potential clients. That's because in the end, employers are going to see more value in helping those employees grow and learn new skills, and that might provide its own feedback loop where employees feel like they are getting the most from their company and want to stick around.
Of course, one of the big challenges for Degreed is not only identifying content that can serve as a barometer for learning a new skill, but also gauging its quality. For example, an online MIT course on Linear Algebra — just a series of videos and problem sets — could potentially end up superior to the other online course next to it on some well-known online course service.
While Degreed may have initially served as a kind of hub or aggregation point for educational content initially — or at least, that's what people thought it was, McCarthy said — all that information coming in has helped it create a robust data set that it can use going forward to further help employees figure out what skills they need to learn, or even skills they didn't realize they want to learn. When an employee comes in the door for the first time, the hope is that Degreed will have enough information for what's inside the company and what the employee is interested in to gauge right away what they might want to learn.
That, in the end, provides a neat feedback loop. A tool like Degreed gets used to what employees want to learn, and starts to spot skills gaps inside a company that need to be filled. If all that plays out the way you might expect, then the whole notion of a hierarchy in a company might be a thing that might not exist for much longer — and employees, who are hopefully digging up the skills they want and would be good at, are the ones that chart out the real progression path inside a company as it tries to achieve its goals.
"Without engagement, just having data is insufficient," McCarthy said. "The data you need only comes from engagement on a platform. You can have all the best models and content, but if people aren’t using the product, you can’t reduce the data that’s helpful. They’re making these decisions looking at the data, and they might see the tip of the iceberg on the surface of the water. But now companies can sit back and say, 'here’s this glacier of learning under the water.' It’s a combination of putting a place in the individual where a person can touch it and see it and see a real pathway."
There is definitely a lot of interest in the employee learning space, especially as it makes sense for larger companies who are increasingly aching for niche talent like machine learning are looking to find the best people — who might even be at their own company. Grovo, for example, raised $40 million about two years ago. But as is the case with any platform looking to win, it's going to be a race to get the best (and most) data to convince employers that they can quickly and efficiently identify the the best people to learn a skill, something McCarthy hopes Degreed has with a million licensed users.
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