7个原因告诉你:为何公司仍旧在与人力资源分析作斗争
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大多数人力资源领导人已经意识到了运用人力资源科技和分析技术的优势,但是有多少人能完全利用上这门技术?
来自马来西亚、新加坡以及香港的107个专业HR进行了一次投票。一份新的报告由CIPD进行研究,其最重要的原因便是限制机构已经意识到了人力资源分析的有利之处。
这份报告显示,组织认为人力资源分析非常重要且可能成为潜在的变革。他们承认这种分析能力存在于早期阶段,并且会被一系列因素所阻碍。
很多机构已经开始了他们人力资源分析的旅程,但现在仍处于初期阶段。那些有意把人力资源分析作为战略目标的机构,将会朝着可持续性、有竞争性、获得优势等方向迈进。
以下是7条报告中所展示的原因:
缺乏商业投资和人力资源分析的专业性。57%的人力资源专家说人力资源分析技巧缺少实用性。
在全球形势中,人力资源分析的应用在部门或公司内是分散的。
将近一半(48.5%)的机构缺乏先进的人力资源技术,而这已满足了业务需要,并且只有23.4%的机构使用了综合性的人力资源分析软件。
这些约束力,例如 投资、领导力、理解力和人力资源整体成熟性将阻碍战略发展层面,而在操作层面技术和分析能力将抑制它。
标准化是一个重大的挑战——人力资源专家并不确定是应该为他们的公司开发特殊措施还是发展标准措施。
大多数的数据可以用于反思和洞察,而不是使用开发指标来预测数据。
组织仍然把那些以文化方面做为着眼点的公司作为他们数据的来源,很少关于其他战略方面的活动被评估和报道,例如生产力和绩效。
“进化的脚步也许会非常的慢,但是这次研究表明,把人力资源分析加入到商业中或不同地域中将是一件非常有潜力的事情。”
“小型项目能通过平均计分卡,清晰的展示出商业洞察力,这也是一种让人力资源分析能够获得广泛购买的一种方式。并可以获得更多关于技术以及技能的投资,来支持这一重要的活动。”他补充道。
这个报告同时也包含了四个重要的点,来帮助组织机构通过人力资源分析获得更多的利益。
1、人力资源部门应该多吸引一些有分析才能的人加入这个行业,并完善人力资源专家对于分析的基础理解。
2、人力资源专家不光要从事组织内部的业务,也要与业内同行建立良好的时间方法。
3、人力资源领导应该鼓励发展更好的度量标准,并分析其他业务领导,利用循证分析项目来推动关于人力资源分析的投资。
4、不能仅仅发展高级专业人士的分析技能,这些技能应该同事被运用到人力资源外的部分,从初级人员到高级都该运用学习。
7 reasons why firms are still struggling with HR analytics
Most HR leaders may have realised the advantaged of using HR technology and analytics, but how many are fully equipped to leverage on the benefits of such technology?
Polling 107 HR professionals from Malaysia, Singapore, and Hong Kong, a new report by CIPD delved into the biggest reasons which are limits organisations from realising the benefits of HR analytics.
It concluded that while organisations view HR analytics as hugely important and potentially transformative, they admit that these type of analytics are at the very early stages of capability and are being held back by a range of factors.
“Many organisations have begun their HR analytics journey but it is still in it’s very early days. Those organisations that are able to use HR analytics to be more strategic are likely to make significant steps towards sustainable, competitive advantage,” commented Edward Houghton, CIPD’s research adviser.
Here are seven such reasons which were identified in the report:
1. A lack of business investment and HR analytics expertise, with 57% of HR professionalssay there is a lack availability when it comes to analytical skills.
2. Reflecting the global situation, the application of HR analytics is fragmented, in sectors and organisations.
3. Almost half (48.5%) of organisations lack sophisticated HR technology which meets the needs of the business and only 23.4% are currently using a fully integrated HR analytics IT programme.
4. Constraints such as investment, leadership understanding and overall HR maturity are holding back development at a strategic level while at an operational level, technology and the analytic skill set are inhibiting the development of the function
5. Standardisation is a significant challenge – HR professionals are unsure whether to develop context specific measures for their organisation or standard measures for benchmarking purposes
6. The majority of data is used as a reflective insight, rather than using indicators to develop forecast data
7. Organisations continue to focus their attention of engagement and data around cultural aspects of the firm as their main sources of people data. Far less is being measured and reported with regards to other strategic activities such as productivity and performance.
“The pace of evolution may be fairly slow, but this study shows that there is real potential for HR analytics to add value across businesses and across the region,” Houghton stated.
Small projects that show clear business insights through a balanced scorecard are an essential way to get wider buy-in from the business on the value of HR analytics, and can open the door for greater investment in technology and skills to support this critical activity,” he added.
The report also included four key recommendations for organisations to reap more benefits from HR analytics.
Firstly, HR functions should attract more analytics talent into the profession and develop HR experts with a foundation of analytical understanding.
Secondly, HR professionals in the region should look to working across the business functions in their organisations as well as externally with industry peers to establish best practice methods.
Thirdly, HR leaders should champion better metrics and analytics to other senior leaders in the business and drive investment in HR analytics using evidence-based projects.
Lastly, instead of only developing analytical skills in senior professionals, these skills should be developed throughout the HR function, from junior-level professionals to senior-level professionals.
来源:humanresources