为什么2019年人才获取从数据驱动转向智能驱动从历史上看,人力资源行业充满了时间密集型任务,确定最佳候选人并协调他们的面试和筛选过程。一项研究发现2017年的租用时间平均为 23.8天,自2010年以来增加了13天,因为市场越来越拥挤。
人工智能驱动的技术开辟了几乎无限的可能性,2019年将成为数千个行业创新和高度采用的一年。人力资源,招聘和人才获取也不例外,随着人工智能(AI)的普及变得无处不在,人们将大大受益。
来年将会看到大量的人力资源团队严重依赖人工智能和机器学习(ML)来处理人才获取方面的大部分幕后工作。由于这种转变,招聘人员将有能力和时间与更高层次的顶级候选人建立牢固的关系,而不是在一天的大部分时间里研究和挖掘大量的简历和简介。
本文作者Steven Jiang CEO and Co-Founder of Hiretual
AI和机器学习支持的人才招聘
我相信,我们将在2019年见证的最激动人心的转变之一就是人工智能领导着从数据驱动到智能驱动的招聘变革。事实上, 在一项调查中,42%的高管认为人工智能在未来两年内至关重要。
由于AI和ML和他们难以置信的收集和整理直观的信息,缩短了时间,洞察能力的强大力量,人力资源专家将花费更少的时间筛选,通过数据和更多的时间采取行动就可以了。
目前,这需要通过在现有系统中采用和部署AI引擎,从公司现有的人才获取(TA)系统和技术堆栈进行根本性的变更和升级。随着人工智能的加强,人力资源工作变得更加积极主动,整个工作流程和流程将得到重塑。随着TA团队的重新培训和流程的重新定义,新的一年将为基础设施,软件和运营带来升级。
人工智能技术还将发展招聘人员和候选人与采购流程的关系。组织将采用相同的AI技术来处理主动求职者和被动求职者管道。由于2019年预计会有很高的采用率,我还预计公司会聘请更多的技术架构师来帮助设计和构建可扩展的HR堆栈。人工智能将占据中心舞台,人们将在明年更加了解它,他们将被迫做,以确保他们找到并取得持续的成功。
提高候选人参与度
在接下来的12个月里,更多的人力资源和招聘团队将挥手告别许多繁琐的任务,这些任务历史上占据了宝贵的一天,占用了大量的时间。取而代之的是加速人才获取过程的工具和平台。这将是广泛采用增强采购,写作和参与技术的一年。
随着采购和寻找主动和被动候选人变得更有效率,我们将看到注意力从采购转移到流程的下一阶段,鼓励潜在员工与招聘人员交谈,也称为“提高候选人参与度”。
人工智能简化招聘流程的能力 - 特别是采购和过滤候选人的初始阶段 - 将使人力资源团队能够花时间处理更有价值的任务,例如了解简历或在线档案背后的人。
改善候选人的体验
由于前所未有的技术见解和能力,招聘方法已经非常直观,并将继续变得更加直观。随着越来越多的流程开始自我照顾,候选人的体验将提升到一个新的水平。候选人在申请和表达对职位的兴趣时,会有更好,更全面的经验。等待招聘人员亲自联系每位候选人并提供必要信息以便简单地继续申请流程的下一步的日子(和周)已经一去不复返了。
通过先进的配对和采购技术,候选人将获得更多相关和细致入微的工作建议和机会,而招聘人员将从与手头工作的最佳候选人匹配中受益。一旦候选人找到他们感兴趣的工作,技术也将在该流程的下一阶段发挥作用。
人工智能的聊天机器人和调度机器人将使候选人能够提出问题并实时回答。Chatbots将继续整合到公司的网站中,让人力资源团队成员能够处理更紧迫和复杂的请求,并有时间在招聘过程中发挥更加深思熟虑的作用。Chatbots可以完整地引导申请人完成申请流程,引导候选人从一个页面到另一个页面,以确保准确性和完整性。我们还将看到AI匹配技术蓬勃发展。
新的一年将带来改进的实践,无与伦比的候选人和招聘人员经验以及人力资源行业十年来所采用的最高技术水平。求职者和招聘人员都会感受到AI和ML的影响。候选人的经验将继续现代化,允许公司像对待客户一样对待他们的申请人,同时让招聘人员有更多的时间和精力投入到招聘的人性方面:与有才能的候选人交往。那些在2019年接受人工智能的公司将把他们的人才招聘团队提升到一个新的水平。
以上由AI翻译完成,仅供参考。
经授权发布。
Why 2019 Will Be The Year Talent Acquisition Moves From Data-Driven To Intelligence-Driven
Historically, the human resources industry has been fraught with time-intensive tasks, identifying the top candidates and coordinating their interview and screening processes. One study found that the time to hire in 2017 was, on average, 23.8 days, an increase of 13 days since 2010 as the marketplace has grown ever more crowded.
Artificial intelligence-powered technology opens up nearly limitless possibilities, and 2019 is poised to be a year of innovation and high adoption across thousands of industries. HR, recruiting and talent acquisition are no exception and will benefit greatly as the adoption of artificial intelligence (AI) becomes more ubiquitous.
The coming year will see vast amounts of HR teams relying heavily on AI and machine learning (ML) to take care of much of the behind-the-scenes work that goes into talent acquisition. Thanks to this shift, recruiters will have the ability and time to engage with and build strong relationships with their top candidates on a deeper level — instead of studying and digging through a huge quantity of resumes and profiles for a significant part of the day.
Talent Acquisition Powered By AI And Machine Learning
I believe one of the most exciting shifts we will witness in 2019 is AI leading the change in recruiting from data-driven to intelligence-driven. In fact, 42% of executives in one survey believe AI will be of critical importance within the next two years. Thanks to the powerful forces of AI and ML and their incredible ability to gather and sort information intuitively and shorten the time to insights, HR specialists will spend less time sifting through data and more time acting on it.
For the moment, this will require fundamental changes and upgrades from a company’s existing talent acquisition (TA) system and tech stacks by adopting and deploying an AI engine into their existing systems. The whole workflow and process will be reshaped as HR efforts become dramatically more proactive as they are enhanced by AI. The new year will bring upgrades to infrastructure, software and operations as TA teams are retrained and processes redefined.
AI technology will also evolve both the recruiter's and candidate's relationships with the sourcing process. Organizations will enlist the same AI technologies to handle both active-job-seeker and passive-job-seeker pipelines. Because of the high levels of adoption anticipated in 2019, I also foresee companies hiring significantly more technical architects to help design and build scalable HR stacks. AI will take center stage and people will become much more knowledgeable about it in the coming year, which they will be forced to do in order to ensure they find and achieve ongoing success.
Heightened Candidate Engagement
In the next 12 months, more HR and recruiting teams will wave goodbye to many of the tedious tasks that have historically occupied a significant amount of their valuable day and eaten up too much of their time. In their place will be tools and platforms to accelerate the talent acquisition process. It will be a year of widespread adoption of augmented sourcing and writing and engagement technologies.
As sourcing and finding proactive and passive candidates becomes more efficient, we will see a shift in attention from sourcing to the next phase of the process, encouraging potential employees to talk to recruiters, also known as "heightened candidate engagement."
The ability of AI to streamline the hiring process — especially the beginning stages of sourcing and filtering candidates — will allow HR teams to spend time on more valuable tasks like getting to know the person behind the resume or online profile.
Improving The Candidate Experience
Thanks to unprecedented technological insights and abilities, recruiting methods are already highly intuitive and will continue to become even more so. As more and more processes start to take care of themselves, the candidate experience will rise to the next level. Candidates will have better, more comprehensive experiences as they apply for and express interest in positions. Gone are the days (and weeks) of waiting for recruiters to personally contact each candidate with the necessary information to simply move forward with the next step in the application process.
Through advanced matching and sourcing technology, candidates will receive more relevant and nuanced job suggestions and opportunities, while recruiters will benefit from being matched with the best candidates for the job at hand. Once candidates find jobs in which they’re interested, technology will play a part in the next stages of the process as well.
AI-powered chatbots and scheduling bots will enable candidates to ask questions and have them answered in real time. Chatbots will continue to be integrated into a company’s website, freeing HR team members to handle more pressing and complicated requests and have time to play an even more thoughtful role in the hiring process. Chatbots can lead applicants through the application process in its entirety, guiding the candidate from page to page to ensure accuracy and completeness. We will also see AI-matching technology flourish.
The new year will bring improved practice, unparalleled candidate and recruiter experiences and some of the highest levels of technology adoption the HR industry has seen in a decade. The impact of AI and ML will be felt by job candidates and recruiters alike. The candidate experience will continue to modernize, allowing companies to treat their applicants like customers, while giving recruiters more time and energy to devote to the human side of recruiting: engaging with talented candidates. Companies that embrace AI in 2019 will take their talent acquisition team to the next level.
hiretual
2019年01月01日
hiretual
Hiretual融资500万美元,将互联网变成一个招聘平台
人工智能以智能助手,物联网设备和流行的人工智能用例的形式影响着我们的日常生活,并以广告,推荐和个性化消息传递针对消费者。人工智能还可以在一系列B2B应用领域发挥重要作用,包括初创公司如何找到和聘用最佳应聘者。
今天,人工智能驱动的招聘技术公司 Hiretual 宣布融资500万美元,由北极光风险投资(Northern Light Venture Capital)牵头 ,现该公司的总融资额增加到650万美元。Hiretual成立于2015年4月,此后一直在悄悄地建立和扩展其人才招聘平台,该平台现有来自200多家公司的80,000多名招聘人员使用。
Glassdoor报告称,招聘过程中最大的障碍是候选人短缺。GetAppLab在2017年的调查 中显示,超过40%的招聘人员表示候选人短缺是他们面临的最大挑战。
Hiretual的想法很简单。它搜索非结构化的互联网内容,以创建一个比当前求职招聘平台大得多的求职招聘基地。该公司表示,其数据库目前拥有超过7亿名候选人,远远高于LinkedIn(5.62亿)或Indeed(拥有2亿人)。
这是一个巨大的优势,因为该平台不必等待潜在候选人输入他们的数据。
“Hiretual收集来自30多个社交平台的专业数据,例如Angel List,Indeed,GitHub,Stack Overflow等,以及整个开放网络,将互联网变成招聘人员的数据库,”Hireutal首席执行官兼联合创始人Steven Jiang告诉我。“我们致力于将大量松散的结构化和非结构化数据转换为更完整的专业资料。因此,应聘者不需要直接向我们提交任何数据,招聘人员就可以通过我们的平台看到他们。”
这就是人工智能开始生效的地方。Hiretual的搜索功能超越了标准关键字匹配和布尔逻辑( Boolean logic),而是使用机器学习从互联网上发现合适的候选人。
“招聘人员提供职位,技能,地点和其他重点关注的搜索因素,”Jiang说。“Hiretual通过使用自然语言处理(NLP)来帮助他们构建这些部分,以推荐相关技能或解析现有的职位描述。在运行搜索时,Hiretual使用NLP扩展搜索,包括可能不属于关键字集的相似术语。因此,寻找‘内部销售代表’的人仍然会找到一个拥有销售技能的人,他们将自己的头衔称为‘收入增长巨星’。”
人工智能根据工作要求的匹配程度对求职者进行排名,然后根据用户交互自动调整下一轮求职者的排名。与大多数人工智能技术一样,系统随着时间的推移变得更加准确。
一旦发现合适的候选人,Hiretual提供联系信息,自动电子邮件和跟踪功能,以便更容易地接触这些潜在的雇员。招聘人员可以在一个项目一个项目的基础上监控他们的人才渠道,跟踪招聘各个阶段,他们还可以邀请团队成员或招聘经理参与候选人选拔过程。
当然,在现实世界中,人们拥有多种技能,可以完成多项工作。系统如何处理这个问题,权衡每个能力,并确保有一个强大的对接?
“Hiretual专注于主动建立人才渠道,因此,招聘人员会根据职位的技能和工作经历来决定招聘对象。”Jiang说。“当我们收集某个特定求职者的信息时,我们会建立一份他们的专业简介的知识图表,并用图表来确定他们与特定招聘人员的工作有多相关。”
人工智能在改善系统方面有了初步成效,它可以在招聘过程中了解招聘人员的需求。
“我们会按照应聘者的相关度排序,将50个应聘者的名单以块的形式返回给招聘人员,但这个过程还没有结束。”Jiang说。“当招聘人员审阅名单时,他们会通过挑选最适合的候选人并删除那些不合适的候选人来向我们的系统提供反馈。这可以调整我们的AI搜索引擎,更新我们在下一批候选人中最重要的因素。”
有趣的是,Hiretual还提供了多样性过滤器,这对于那些想要扩大其组织队伍,包括更多女性或雇用退伍军人的公司特别有用。对于已经拥有主动申请人跟踪系统(ATS)的招聘人员,Hiretual将与他们的系统集成,以更新、丰富和重新发现求职者数据。
Hiretual也足够聪明,能够处理基于项目的就业,这在许多行业中很常见,而且与正式员工相比,它更适合短期合同工。
“我们的软件主要关注的是寻找和吸引适合某个职位的候选人,因此这个职位的生命周期不会影响我们找到优秀候选人的能力,”Jiang说。“然而,招聘人员可能会利用'承包商,临时工或顾问'这样的术语来寻找更愿意接受短期机会的人。”
Hiretual将利用新的资金来加速增长并扩展其运营和AI人力资源技术,专注于智能而不仅仅是数据收集和匹配。
“我们的愿景是将招聘从数据驱动的过程转变为由智能驱动。”Jiang说,“对我们而言,这意味着建立一个能够预测招聘需求的积极主动的人才管道,使求职者参与更有效,更个性化,并提供有用的见解,而不仅仅是原始数据。”
注:以上内容由AI翻译,观点仅供参考。
原文链接:AI-powered Hiretual lands $5 million to turn the internet into a recruiting platform