Slack 应战微软协作工具Teams
Dear Microsoft,
Wow. Big news! Congratulations on today’s announcements. We’re genuinely excited to have some competition.
We realized a few years ago that the value of switching to Slack was so obvious and the advantages so overwhelming that every business would be using Slack, or “something just like it,” within the decade. It’s validating to see you’ve come around to the same way of thinking. And even though — being honest here — it’s a little scary, we know it will bring a better future forward faster.
However, all this is harder than it looks. So, as you set out to build “something just like it,” we want to give you some friendly advice.
First, and most importantly, it’s not the features that matter. You’re not going to create something people really love by making a big list of Slack’s features and simply checking those boxes. The revolution that has led to millions of people flocking to Slack has been, and continues to be, driven by something much deeper.
Building a product that allows for significant improvements in how people communicate requires a degree of thoughtfulness and craftsmanship that is not common in the development of enterprise software. How far you go in helping companies truly transform to take advantage of this shift in working is even more important than the individual software features you are duplicating.
Communication is hard, yet it is the most fundamental thing we do as human beings. We’ve spent tens of thousands of hours talking to customers and adapting Slack to find the grooves that match all those human quirks. The internal transparency and sense of shared purpose that Slack-using teams discover is not an accident. Tiny details make big differences.
Second, an open platform is essential. Communication is just one part of what humans do on the job. The modern knowledge worker relies on dozens of different products for their daily work, and that number is constantly expanding. These critical business processes and workflows demand the best tools, regardless of vendor.
That’s why we work so hard to find elegant and creative ways to weave third-party software workflows right into Slack. And that’s why there are 750 apps in the Slack App Directory for everything from marketing automation, customer support, and analytics, to project management, CRM, and developer tools. Together with the thousands of applications developed by customers, more than six million apps have been installed on Slack teams so far.
We are deeply committed to making our customers’ experience of their existing tools even better, no matter who makes them. We know that playing nice with others isn’t exactly your MO, but if you can’t offer people an open platform that brings everything together into one place and makes their lives dramatically simpler, it’s just not going to work.
Third, you’ve got to do this with love. You’ll need to take a radically different approach to supporting and partnering with customers to help them adjust to new and better ways of working.
When we push a same-day fix in response to a customer’s tweet, agonize over the best way to slip some humor into release notes, run design sprints with other software vendors to ensure our products work together seamlessly, or achieve a 100-minute average turnaround time for a thoughtful, human response to each support inquiry, that’s not “going above and beyond.” It’s not “us being clever.” That’s how we do. That’s who we are.
We love our work, and when we say our mission is to make people’s working lives simpler, more pleasant, and more productive, we’re not simply mouthing the words. If you want customers to switch to your product, you’re going to have to match our commitment to their success and take the same amount of delight in their happiness.
One final point: Slack is here to stay. We are where work happens for millions of people around the world.
You can see Slack at work in nearly every newsroom and every technology company across the country. Slack powers the businesses of architects and filmmakers and construction material manufacturers and lawyers and creative agencies and research labs. It’s the only tool preferred by both late night comedy writers and risk & compliance officers. It is in some of the world’slargest enterprises as well as tens of thousands of businesses on the main streets of towns and cities all over the planet. And we’re just getting started.
So welcome, Microsoft, to the revolution. We’re glad you’re going to be helping us define this new product category. We admire many of your achievements and know you’ll be a worthy competitor. We’re sure you’re going to come up with a couple of new ideas on your own too. And we’ll be right there, ready.
— Your friends at Slack
Dropbox收购设计师协作工具开发商Pixelapse
由 YCombinator 和 StartX 孵化的创业公司 Pixelapse 已经被云存储服务提供商 Dropbox 收购。Pixelapse 已 在博客中宣布了这一消息 ，而 Dropbox 做出了确认。
Pixelapse 提供面向设计师的版本控制和其他协作服务。2013 年，我们 曾将 Pixelapse 比作 GitHub 和 Dropbox 的结合 。（该服务也已 整合了 Dropbox 的功能 。）
该公司表示，“未来一年”，Pixelapse 将继续作为一款独立产品来运营。不过目前看来，最终该服务的用户将逐渐被转移至 Dropbox。
Pixelapse 的创始人这样表示：
我们建立 Pixelapse 的使命在于，为创新人士提供一款版本控制和协作平台。自那时以来，我们很幸运地成为了数十万自由设计师和创新团队日常工作流的一部分。在 Dropbox，开发产品，将这一目标拓展至数百万用户的前景令人非常兴奋。
我们新的开发工作将专注于，当你在 Dropbox 的核心产品之上使用 Pixelapse 时，带来同样的协作和工作流体验。
这笔收购的财务条款并未公布。
Dropbox Acquires Pixelapse, A Startup Building Collaboration Tools For Designers
Pixelapse, a startup incubated by Y Combinator and StartX, has been acquired by cloud storage company Dropbox. The news was announced on the Pixelapse blog, and Dropbox has confirmed it.
Pixelapse offers version control and other collaboration tools for designers. Back in 2013, we compared it to both GitHub and, yep, Dropbox. (It’s also been adding integrations with Dropbox.)
The company says that Pixelapse will continue to operate as a standalone product “for the next year,” but it sounds like the eventual goal is to migrate customers over to Dropbox.
The founders write:
We started Pixelapse with the mission of building the definitive version control and collaboration platform for creatives. Since then, we’ve been fortunate to become a part of the daily workflow of tens of thousands of freelance designers and creative teams. The prospect of developing products at Dropbox that expand this vision to millions of users is tremendously exciting.
Our new development efforts will be focused on bringing the same kinds of collaboration and workflow experiences that you’re used to in Pixelapse over to the core Dropbox product.
The financial terms of the acquisition were not disclosed.
来源：techcrunch
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