LinkedIn发布2018年职场学习报告--技能的短生命周期和日益短缺的劳动力市场技能的短期保质期和紧缩的劳动力市场正在引发众多技能差距。企业正在努力保持领先地位,努力保持最佳人才,并努力填补关键职位。个人意识到在自动化时代保持相关性。
进入人才发展职能
(5月25日 HRTechChina 人才发展技术论坛即将发布)
这些组织领导者创造学习机会,以实现员工成长和成就。他们有能力指导他们的组织在未来的劳动力市场取得成功,但他们无法单独完成。
The short shelf life of skills and a tightening labor market are giving rise to a multitude of skill gaps. Businesses are fighting to stay ahead of the curve, trying to hold onto their best talent and struggling to fill key positions. Individuals are conscious of staying relevant in the age of automation.
Enter the talent development function.
These organizational leaders create learning opportunities to enable employee growth and achievement. They have the ability to guide their organizations to success in tomorrow’s labor market, but they can’t do it alone.
2018年工作场所学习趋势
1、软技能培养是首要任务
The workforce agrees, training for soft skills is the #1 priority
人才开发人员,管理人员和人员经理们都认为培养软技能是人才开发团队的首要任务。
2、精明的人才开发者正在平衡今天的挑战与未来的机遇
Savvy talent developers are balancing today's challenges with tomorrow's opportunities
2018年人才发展最重要的领域是什么?
我们的研究表明,2018年,人才开发人员正在优先考虑当今员工的发展需求。虽然这是必不可少的,但高管和人事经理正在寻求人才开发者更多地专注于确定行业趋势以防止内部技能差距。
3、数字的兴起正在改变人才的发展
The rise of digital is transforming talent development
人才开发人员更多地依赖于在线学习解决方案来满足日益多样化,多代人员队伍的需求 - 而且不会退步。我们的调查显示,人才开发人员比以往更依赖于在线学习解决方案。
4、人才发展面临的首要挑战是让员工花时间学习(哈哈哈,全球都一个样,员工不愿意学习。。)
The #1 challenge for talent development is getting employees to make time for learning
员工说他们没有从事工作场所学习的首要原因是他们没有时间。高级管理人员和人员管理人员认为,让员工花时间学习是人才开发的首要挑战。
5、经理的参与是增加员工对学习的参与的关键因素(你发现经理是一个综合的任务体,不容易当啊)
Manager involvement is a critical ingredient to increase employee engagement with learning
经理是员工体验的重要组成部分。让管理者支持员工学习并不是增加学习者参与度的唯一途径,但我们的数据表明它可能会产生影响。
在所有行业中,新旧角色的技能变化速度加快,主动和创新的技能构建和人才管理是一个紧迫的问题。这需要的是[人才发展]职能正在迅速变得更加具有战略意义并且在座位上占有一席之地。“
- 世界经济论坛
[A]s the rate of skills change accelerates across both old and new roles in all industries, proactive and innovative skill-building and talent management is an urgent issue. What this requires is a [talent development] function that is rapidly becoming more strategic and has a seat at the table."
— World Economic Forum
点击这里下载58页原版报告
https://learning.linkedin.com/resources/workplace-learning-report-2018
以上部分AI翻译,仅供参考,HRTechChina 倾情奉献
头条
2018年03月24日
头条
硅谷最新创业企业服务项目集合 上-----YC 2018路演项目简介创业者应该都知道YC 每年的几次Demo Day!
企业服务你会发现每次都是Demo Day 的热点!
HRTech综合各个媒体和报道,为你奉献企业服务的创业集合上集!
这篇的每一个创业项目都值得你访问去学习下,我们也欢迎你学习后给我们留言或交流:(wechat: hrtechgeek)
SharpestMinds
为初创企业提供人工智能专业的人才招聘服务。SharpestMinds帮助初创企业发布人才招聘需求,联系机器学习等专业的高校毕业生,利用人工智能算法根据初创企业的招聘需求匹配合适的应聘者。
此外,SharpestMinds设计了一系列编程测试,代表初创企业面试并评估应聘者,通过面试和测试的应聘者将参与初创公司的部分项目,加深双方的了解。SharpestMinds为企业寻找性格和专业技术最匹配的员工。
https://www.sharpestminds.com
Qulture.Rocks
Your Next Performance Management Platform
敏捷绩效管理平台。
它的产品使公司及其员工能够管理自己的目标,交换反馈信息,对业绩进行复盘等。现在已有超过1万名员工使用Qulture Rocks的企业服务。
Modern Health
Modern Health是一个员工情绪健康管理平台,Modern Health从职业发展、家庭问题、药物咨询、情感问题等方面协助雇主改善员工的情绪健康。在使用Modern Health平台的公司内,平均有25%的员工曾经寻求协助,这个数量是其他公司的8-10倍。
https://www.joinmodernhealth.com/
Lawyaw
Lawyaw是一个法律文件自动化生成软件。平台上可以进行关键词搜索,获取相对应类别的法律文件模版或是表格,现平台上已整合多达5000种可编辑的州司法和县法法律表格。软件提供法律文件自动化填写,用户只需输入一次信息即可填充至所有的表格内,减少律师在填写文件上所花费的时间。
https://lawyaw.com/
OSIMple
OSIMple是一个工程检查自动化软件,通过将数据和图像输入软件生产的检查表格来使数据录入自动化,从而节约复合人员的时间。传统的检查和录入数据的方式是使用笔和纸对检查结果做记录。OSIMple服务分为两部分,一是提供移动端的检查表,第二部分是数据整合,一旦检查完成,数据会自动上传到网站上,检查人员可以查看和编辑数据并生成一个完整的PDF检查表单。
https://www.osimple.co/
PlayingViral
当今的消费者对内容的需求越来越高,仅仅是有创意的内容也很难再吸引他们的注意力。内容不仅需要有趣,还需要和用户产生互动、联动,并且以数据驱动。PlayingViral通过AI技术,可创建、运行交互式的问卷调查和测验等营销内容,帮助品牌在跨媒体网络中捕捉用户。该产品操作简单,并向用户提供可视化的分析数据与结果。
https://playingviral.com/#/
Runa HR
为拉丁美洲的中小型企业提供自动化的薪水计算和支付服务。拉丁美洲的中小型企业数量是美国的3倍,但却没有高效的薪酬计算和支付工具,Runa HR致力于填补这一市场空白。
https://runahr.com
Worklytics
团队协作分析工具,通过分析团队的各类协作软件,如谷歌日历、谷歌云、电子邮箱等分析团队的沟通以及协作问题。Worklytics可以即时对员工进行工作效率的分析,持续给员工工作反馈,并且通过数据来告知团队协作层面可以改进的地方。
https://www.worklytics.co/
tEQuitable
是致力于解决职场中偏见、歧视及性骚扰等问题的平台。近40%的员工表示公司中存在的种种不平等问题是造成他们离职的主要原因,因此有效解决偏见、歧视即性骚扰等问题有助于提高员工工作的满意程度,留住人才。员工可通过在线或电话方式向tEQuitable平台上的专业人士寻求问题解决方案;公司则可以通过tEQuitable收集的员工反馈数据了解全公司员工的工作状态,积极解决职场中存在的不平等问题。
https://www.tequitable.com/
CaptivateIQ
CaptivateIQ旨在高效的追踪和运作销售团队的提成。该网页版软件通过连接CRM, ERP和其他销售数据,自动计算出合理的销售人员提成方案,并制定出可视化的报告给管理团队,便于他们随时追踪销售业绩及制定相关目标。
https://www.captivateiq.com/
Veriff
Veriff提供全面集成的网页和移动身份验证解决方案,可以让所有的网站、移动端软件验证护照、身份证等个人证件。
https://veriff.me/
ObserveAI
ObserveAI是一个人工智能客户服务软件,对邮件、语音通话和网上聊天的内容进行分析。软件通过自然语言处理技术(NLP)和深度学习技术,分析用户的对话言语,并且协助销售。
https://www.observe.ai/
TrapFi
让作为自由职业者的程序员在完成程序开发任务后立即获取报酬。美国从事自由职业的程序员每年平均赚取90,000美元,但多数程序员在完成任务的一周至一个月内才能拿到报酬,TrapFi允许程序员设置工作合同与支付协议,一旦雇佣方接受合同与支付协议后,程序员提交工作任务后就会触发付款机制并立即收到报酬。
https://www.trapfi.com
Torch
为企业提供领导力培训服务。Torch由一群经验丰富的心理学家和职业培训专家组成,Torch领导力培训平台将寻求服务的企业高管与经验丰富的培训专家相匹配,为专业人士提供增强他们的领导和管理能力的培训服务。
https://torch.io
Pathrise
Pathrise向在校及刚毕业的优秀大学生提供获得有竞争力的实习及工作的求职指导。该指导服务在前期完全免费,直到用户被雇佣。作为回报,用户须向Pathrise支付第一年工资的7%。Pathrise目前提供的求职指导主要在技术(工程、产品管理、数据科学与设计等)与商业(市场营销、销售、金融与战略等)领域。目前,Pathrise已有36位导师,100%的用户已被心仪的公司录用,且薪资高于行业平均报酬约12,000+美元。
https://www.pathrise.com/
Glimpse K12
“世界上投资回报率最高的什么?教育。”这是教育界最著名的一句话,但在实际操作中,到底应该怎么投资教育才能获得最高的回报呢?有一家名为Glimpse K12的公司专门解决这类问题。这家公司的主营业务,是通过对大量学生的数据进行分析,总结出学生们各自的优势与劣势,并从样本数据中找到该教育体系的的漏洞,从而相对应地提供改进和优化的建议。在这种方式下,有限的教育资源可以得到最大限度的使用,较少投资浪费,使教育投资回报最大化。同时,该公司所服务的对象不仅包括政府机构、学校等样本数量庞大的客户,还服务于对私人公司教育产品的检测。摈弃经验主义,用科学的数据分析进行教育改革,Glimpse K12所带来的这场理念,给教育带来了全新的思路。
http://www.glimpsek12.com/
The Lobby
是一个求职培训服务平台。求职者可通过此平台获得与职场圈内人士(“导师”)一对一电话咨询辅导的机会,甚至得到内推的机会。目前导师主要来自于顶级投行、银行、金融公司等,服务内容包括提供内部消息、求职经验、简历修改等,平台则通过大数据分析来匹配求职者与导师。
https://www.thelobby.io/#howitworks
头条
2018年03月22日
头条
Blendoor 一家新的招聘与人员分析软件减少招聘的偏见,入选SAP.IO 孵化器Blendoor是包容性的招聘和人员分析软件,可减轻无意识偏见。候选人来自数百个战略合作伙伴和大学,并向没有姓名,照片或日期的招聘人员提供。然后,我们与公司的人力资源系统集成,根据人口统计信息跟踪候选人,以确定偏差发生的位置和方式; 这种透明度推动组织,团队甚至个人招聘经理的问责。除了衡量偏差之外,Blendoor还提供了衡量多样性和融合计划投资回报率的指标。通过数据和人工智能,我们的目标是将讨论从社交好处转移到商业智能。
Blendoor 的创始人Stephanie Lampkin是一位连续创业者,黑人女性,这次的创业项目是解决企业中对于招聘过程中的偏见。总部位于旧金山~
在美国大家都知道对于多样性的追求和要求是具体和有详细的法律规定的,那么在招聘中如何可能更好的避免这样的问题,以及如何更好的完成多样性的招聘,Blendoor 应运而生。
Blendoor 有超过10000名多样化的候选人(We have a database of over 10,000 qualified, diverse (68% Women, 40% Black|Latino|Native, 26% technical) candidates seeking to match with companies that explicitly prioritize equity, diversity AND inclusion.)
网站地址:http://www.blendoor.com/
以上由AI翻译完成,仅供参考
Gusto (Zenpayroll)创始人给早期HRTech创业者的建议作者:Tomer London
当我们在2012年冬天从Y Combinator毕业时,我们拥有相当有限的工资产品和少数早期本地客户。今天,我们很自豪地为全国各地超过6万名充满激情的小企业提供现代化的薪资,福利和人力资源服务。
上周,我开车到山景城(Mountain View),迎接了新的YC Winter '18新一批,并分享我们在成长过程中学到的一些种子阶段的经验教训。我很乐意在这里分享这些信息,并希望他们也会对其他企业家有所帮助。
在种子轮后你的头号优先事项:找到你的10X-er
我真的相信要建立一个伟大的产品,你应该做的第一件事就是建立一个优秀的团队。
那么谁应该是你的第一个雇员?找出你需要球队以两到三个超级大国区分从竞争产品。然后聘请每个超级大国的团队成员。如果你选择正确的话,这些人将成为10x-ers谁将为您的长期产品差异化奠定基础。
例如,我们最大的竞争对手ADP和Paychex分别成立于1949年和1971年,远在互联网之前。因此,他们几十年来的重点就是遵守法规和声誉。我们知道,现代的,愉快的体验设计对于打乱我们的行业至关重要。因此,我们的第一个雇佣人员和10x-er是一位出色的产品设计师,他帮助我们打造了一种客户无法停止夸夸其谈的产品体验。
在面试候选人时,优化他们的优势,而不是缺乏缺点。例如,找到一位在体验设计和前端开发方面出色的设计师是理想的选择。但通常情况下,最好的将在一个而不是另一个中变得更强。雇用他们的力量,庆祝他们的伟大工作,并与他们互补的团队成员。创业公司是一项团队运动。
当你找到符合你要找的人的时候,关闭他们就像你的生活依赖于它!
始终关注人才
不要采用招聘的捷径。假阴性雇员比假阳性雇员差100倍。
有时创始人在感到时间压力时会妥协(“但我只需要两名工程师就可以快速启动我的下一个版本”)。为了避免陷入绝望,总是在寻找人才。保留一个伟大的人与超级大国的名单,将区分你的公司,要求介绍他们,并分享你在做什么。我从不后悔花时间认识优秀的人。
我在Gusto托创造的一些最佳雇用人员是我多年以前认识的供应商,同行企业家,同学和同事。我们多年保持联系,并与他们分享我的旅程,寻求反馈和想法。当合适的机会来临时,他们加入我们的团队,帮助我们发展到今天的地步。
Josh Reeves和Tomer London与最近一批YC公司进行了会谈。Gusto的第三位共同创始人Eddie Kim当时正在旅行。将您的产品量身定制给遇到麻烦的客户群
要找到适合的产品市场,寻找极度的挫折感。找到一套完全被他们当前的解决方案所激怒的客户群。这些客户可能被当前的供应商遗忘,或者只是非常小众而且很难理解。
在Gusto的情况下,我们的行业历史上忽视了小企业或拒绝为他们服务。结果,58%的小企业仍然用笔和纸来管理工资,而且由于工资差错,每年有40%的企业被罚款。
这是疯了,小企业应该更好。他们理所当然地生气。
将您的产品定制到一个令人生气的客户群。在他们习惯于痛苦的地方让他们感到愉快。赢得忠诚的推动者,他们会通过起伏来坚持你,并引用其他人。在古Gusto我们都是关心小企业。我们维持70岁以上的网络促销员分数(Net Promoter Score),而我们的大多数竞争对手的分数均低于零。如果这是有线行业,我们的竞争对手就像康卡斯特,而我们是Netflix。
对你的行业的未来充满自信
初创公司的创始人应该在五年,十年甚至二十年内对他们的行业看起来如何有强烈的假设。为了告知您的愿景,请花更多时间与潜在客户在一起,了解他们今天的身份,并了解他们随着时间的推移成为什么人。
简单的客户访谈是不够的,因为您只能询问客户当前的期望,而不是他们未来的期望。相反,制作逼真的解决方案原型并展示给客户观察他们的反应。寻找“哇”的时刻,当你找到他们时,不要放手。我推荐GV Design Sprint方法论来搜索哇。
例如,在我们的客户完成待办事项列表中的所有任务后,例如运行工资单,我们祝贺他们并用冰淇淋锥让他们微笑。
定义好工艺并为之奋斗
随着团队尽可能快地移动,留下精湛技艺是很容易的。但是,如果您发货,客户会注意到,团队成员会注意到。每个人都注意到。
在Gusto,我们的工程和设计团队花费了25%的时间来处理技术和设计债务,重新审视和改进旧代码和设计。我们最近也开始做Polishathons,并且一直在努力提高我们的代码质量。
要建立一个伟大的产品,定义什么好工艺对你来说意味着什么。然后,总是争取维护它。
谢谢阅读!我会遵循我自己的建议,并以招聘结束。如果你喜欢这些想法,那么来自哪里更多。
I’m a Cofounder of Gusto, Here’s the Advice I Give Every Startup Founder
以上由AI自动翻译,HRTechChina 倾情呈现,仅供参考。
头条
2018年03月12日
头条
回顾 Google Hire 半年我们发现Google 进入HRTech的决心-- It’s Not Slowing Down去年7月的时候,我们发布了Google做ATS服务了。。刚宣布推出了一个与G Suite集成的新招聘应用程序,直白点讲就是GOOGLE做ATS服务了
现在过去半年多了,我们看下Googel Hire怎么样了,进入HRTech的决心是否有减弱呢?很多人当初并不看好Google。
实际上我们发现:
· 与Gmail 的整合
随着超过十亿包月用户强劲增长,该平台是消费者渗透的主宰。也就是说,使用Gmail增强其Google Hire服务非常合理,不仅从用户角度而言,也是一个战略。
· 全美TOP25的ATS 排名 24
Ongig的一份新报告称,Google Hire现在是所有调查中排名第24位的ATS,享受0.78%的市场份额。这不是一个惊天动地的份额,但考虑到它已经不到一年了,而且它已经比爵士HR,Kronos和CATS等老的定时器更大了,那么它不算太破旧。这份报告 追踪了4,218名高层雇员和他们使用的ATS。
· 中小企业ATS TOP10
同样的Ongig报告称,Google Hire已经是中小企业的10强供应商,或者是那些开放职位少于25人的公司,占据2.65%的份额。Greeenhouse 首次以17.13%排在第一位。Google也是整体上增长最快的ATS,但考虑到它从零开始,这并不令人意外。Ongig表示,“谷歌继续与他们的新ATS软件取得进展。如果他们真的为此付出,他们可能会成为前10名安非他明类兴奋剂。“
· Cloud Job很快进入正式版本
google 喜欢用beta版本出名,但是这次他们很快可能会推出正式的API
· 没有足够的网络档案,但是会有新动作
Google可能没有LinkedIn所拥有的用户数据,但是整合专业档案数据的网络可能会非常迅速地使其真正变得非常危险。这不是直接来自该公司的任何人,但我的消息来源说,即将到来的事情将使Google雇用一个宝库来搜索候选人,然后是一些“酷炫的AI功能”。
但是我们知道他们的目前大部分ATS客户的职位空缺少于25个。
最后我们判断
Google会看看它是否开始吃自己的狗食。正如Ongig在其报告中所言:“Google ATS的一个里程碑事件就是Google / Google何时将Google Hire作为ATS系统用于其庞大的内部人员。
这意味着谷歌将其扩展为真正的企业级ATS,可以吸引大型财富500强雇主。
以上是Google Hire 的半年总结。
由AI 翻译完成,仅供参考。
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英文版本:
Check it.
Gmail integration.There are fewer advantages Google has that are more impactful than Gmail. With over 1 billion monthly users strong, the platform is a juggernaut of consumer penetration. That said, using Gmail to boost its Google Hire offering makes perfect sense, from not only a users perspective, but also a strategic one. Checkout its YouTube video detailing the latest update.
Top 25 ATS.A new report from Ongig says Google Hire is now the No. 24 most popular ATS across all it surveyed, enjoying 0.78 percent of the market. Not an earth-shattering share, but considering it has been less than a year, and it’s already bigger than old timers like Jazz HR, Kronos, and CATS, then it’s not too shabby. The report tracks 4,218 top hirers and the ATS they use.
Top 10 ATS for SMBs.The same Ongig report says Google Hire is already a Top 10 provider to SMBs, or those with less than 25 open jobs, translating to a 2.65 percent share. Greenhouse came in first with 17.13 percent. Google was also the fastest-growing ATS overall, but considering it started at zero, that’s not that big of a surprise. Ongig said, “Google continues to make headway with their new ATS software. They could be a top 10 ATS if they really go for it.”
Cloud Job Discovery coming out of private beta soon? Google is infamous for keeping things in beta for a really long time, until it really feels comfortable officially unleashing it on the public. Its job search API tool, used by sites like CareerBuilder to improve the search experience, is rumored to be coming out of private beta soon. The move says Google is taking the solution seriously and is iterating it accordingly. Pretty soon it is going to have some really good data to help make Google for Jobs that much better.
Early rumblings of some sort of web profile search? Definitely, maybe.Google may not have the user data that LinkedIn has, but aggregating the entire web for professional profile data could certainly make it really dangerous really quickly. This isn’t from anyone at the company directly, but my sources say something is coming that will make Google Hire a treasure trove for sourcing candidates, followed by some “cool AI features.”
Google Hire Gmail Integration Screenshot
New feature by new feature, Google continues to show that it’s serious about employment and really making a dent in the market. Granted, it’s still early, and most of its current ATS customers have less than 25 job openings. However, at this rate, if it doesn’t succeed, it doesn’t look like it’ll be for a lack of effort, money, and people power.
We’ll see if it ever starts eating its own dog food. As Ongig says in its report, “A telling milestone for the Google ATS is whether/when Google uses Google Hire as the ATS system for its own huge volume of internal hires. That would mean that Google scaled it to be a true enterprise-level ATS that could appeal to large Fortune 500-level employers.”
火热的全球经济下人力资源应该如何适应?The Red Hot Global Economy: How Should HR Adapt?
我们生活在有趣的时代。几十年来,全球经济第一次增长。失业率达到30年来的最低点,薪水开始上涨,雇主正在大力争夺一套新的技能。(根据LinkedIn的说法,“机器学习技能”现在是最热门的,在过去的五年中,这项工作的需求增加了近10倍。)
我们看到很多证据表明就业市场非常火爆。根据ADP最近的一项研究显示,美国近5%的员工每个月都会换工作,其中60%是自愿的。人们为什么换工作?对超过1400万名员工进行研究的ADP研究表示,头号问题是薪水。人们找到更高薪的职位,所以他们移动。
虽然这对经济有利,但对雇主而言将会越来越难。正如我记得2000年的“网络公关”时间(以及后来的崩溃),在这些高就业时期,就业市场变得竞争激烈,工资上涨,雇主必须更加努力地吸引技术熟练的人。如下图所示,这就是现在正在发生的事情。我们接近韩战以来没有看到的失业率。
首席执行官感到压力
这个问题现在已经到了董事会的空间。最新的会议董事会首席执行官研究表明,“寻找和留住人才”现在是首席执行官头脑中的首要问题。高管们担心组织能力,领导力,留存率和参与度以及他们的就业品牌。有需求技能的人(例如工程师,专家,销售人员等)开始表现得像电影明星一样:游说高薪,比较雇主彼此,并希望公司不断改善工作经验。
我刚刚参加了一家大型全球性公司的200强领导力活动,人们关心的第一个话题是如何吸引更多高潜力进入公司,发展领导力渠道,并计划随着自动化变革的发展而发生的技能和工作变化。首席执行官亲自要求每位经理“负责建立你的领导力管道”。
人力资源部门面临压力
我们人力资源部门正在处理这个问题。每个人力资源部门都在讨论就业品牌,员工敬业度和员工经验等主题。我们的全球客户之一已经开始为所有10万以上的人员开发“员工角色”,所有这些都旨在学习如何理解和改善公司各个层面的工作体验。
这些事情很重要。如果你的公司在社交媒体网站上没有得到很好的尊重或低评价,你现在发现招聘越来越困难。虽然业务可能很好,但在别的地方可能会更好。销售人员,工程师,科学家,产品专家甚至入门级员工倾向于转向发展速度更快的公司,往往让陷入困境的公司陷入波澜。
这种经济环境迫使我们改变人力资源的优先事项。在当今的经济环境中,我鼓励人力资源团队专注于生产力,参与度和留任率,现在是时候仔细审视您的奖励和附带福利。大多数公司正在制定福祉计划,他们正在实现工作环境的现代化,许多公司已实施免费午餐,免费晚餐,免费洗衣以及免费的健身和锻炼计划等项目。在硅谷,多年来对于员工福利的战争不断升级。如果你不提供美味的早餐,午餐(通常是晚餐),你根本无法吸引工程师。人们认为这些福利是他们报酬的一部分,他们比较他们工作中的食品成本。
在我的职业生涯中,我经历了几个这样的经济周期,而且我的经验表明,虽然许多员工留在原地,但是高潜力人员,创收人员以及经验丰富的领导者都有很多机会,所以我们必须仔细观察它们。
快速移动人员。扩大您对潜力的定义。
在这样的经济体中有很多事情需要考虑。一种是重新思考你的传统继任管理计划,并找到一种更持续提供增长和发展的方法。就像我们一直在实施持续绩效管理一样,组织现在需要提供更多的定期促销活动(我遇到的一家公司每年提供两次“半升级促销”),更多的发展任务以及比以往更多的学习机会。
过去我们每年坐下一次,试图弄清楚我们的几个“高潜力”(HIPO)是谁。今天我建议你重新设计整个过程,这样每个人都可以定期从增长中受益。
这是一个建议如何。在过去,我们一直将HIPO定义为“能够在公司内上升两级”的人。今天我建议至少有三种我们想要承认的领导类型:
商业领导力:可以“经营业务”或推动盈亏的人
技术领导:技术专家或可以领导技术团队的人员
团队或项目领导:可以领导项目,计划和计划的人员。
这极大地拓宽了您的领导力,几乎每个人都有机会发展壮大,并渴望获得更负责任,更有价值的职位。
图2:三种类型的领导者需要扩展的继任格子
我最近访问的一家客户是一家全球性医疗保健公司,他们的主要领导差距之一是发展“科学和临床领导者”。这些人不一定会成为首席执行官,但他们对业务至关重要 - 所以他们需要定期晋升,薪金审查和流动性。数字专家,分析专家,网络安全专家和其他需求技术人员属于同一类别。
在工作流程中提供学习
如果你不能经常宣传,请记住,保留的巨大动力是员工的“学习能力”。即使很难找到促销活动,当人们认为“这项工作真的把我带到某个地方”时,他们也会参与进来。这是创造学习环境,培养领导者成长思维的一个问题,并且给予人们不论其角色的学习文化。
虽然L&D在过去几年一直是一个麻烦的行业(我们在2017年发现了一个负面的网络推动者评级),但我很高兴地说,现在解决这个问题相对容易,今年是投资于微型网络的一年,学习,学习体验平台,自我创作内容,视频学习以及我们几十年来一直在讨论的所有文化方面的知识,而且您实际上可以“在工作流程中”提供学习,使其更具相关性和可使用性比以往任何时候都要多。
人力资源准备好了吗?我相信是这样。
在过去的一年中,我一直在与世界上一些最具代表性的公司会面,他们的人力资源团队正在适应。今天,他们专注于职业管理,员工体验,更多创新奖励计划以及各种有趣的学习,数字生产力和福利策略。
让我们都在这里享受美好时光。是的,这个就业市场造成了很大的压力,但如果你专注于赋权,发展和引人入胜的核心 - 你的组织就能蓬勃发展。现在云层已经在地平线上了,所以我们享受阳光。
针对热门经济的五项人力资源战略。
1.关注就业品牌。
了解并研究候选人如何看待你的公司,并将这些信息反馈给首席执行官和高级商业领袖,以便推动管理层改进文化,参与度和工作环境。今天,您可以使用Glassdoor,LinkedIn,您自己的参与调查,脉搏调查,停留访谈,匿名调查以及大量其他聆听设备来了解您在市场中的感受。您应该尽可能申请“最佳工作场所”奖项,这也会提升您的游戏体验,并促使您改善工作体验。
2.保持当前的工资和福利。
现在我认为公司必须每六个月刷新一次奖励计划。每年的速度不够快。我曾经和那些给员工半年一次审查和加薪的公司谈过,即使这在某些情况下可能还不够。我们刚刚完成的研究表明,每年不止一次重新访问薪水和奖金的公司表现优于仅每年审核报酬的公司。并确保您的透明度:现在公布大量薪酬信息 - 所以您应该公布您的薪金基准,让员工充分披露您是否支付高于或低于平均水平(当然有充分的理由)。
3.建立一支专注于了解员工旅程的团队,并专注于端到端的员工体验。
这意味着从候选人到新员工到第一天,第一个月,第一季度,第一年,第一次促销等等。设计思维的概念现在已经被很好地理解,因此您需要使用它们来构建一种数字化的体验,以帮助人们在职业生涯中茁壮成长。最好的起点是有一个高转换率的员工团队(即通常是第一年的零售员工),这样你就可以获得一个良好的设计思维项目。然后,一旦你熟练掌握了它,你就可以为各种工作转变创造员工旅程,并寻找使他们变得更好的方法。在德勤,我们称之为“重要时刻”。
4.重新设计您的L&D战略。
今年是2018年,采用微型学习策略的一年,更新您的LMS和工具,并深入了解“工作流程中的学习”的概念。我很快就会写更多内容 - 但让我提醒你,当人们觉得自己“没有学习”时,他们会离开公司。你可以解决这个问题。我们最近调查的公司中超过50%告诉我们,他们正在增加L&D平台的预算。是时候了。顺便说一下,开始制定一个更好的职业管理工具的战略 - 这是人力资源技术中最热门的新部分,它将成为您工作未来自动化,人工智能和工作变革的保险。
5.保持首席执行官和高级领导的知情权。
确定你的分析计划,确保你知道技能,领导力,参与度和保留差距在哪里。
让首席执行官知道人才稀少 - 他或她会真正关心。如果您需要聘用更多招聘人员,投资新的开发计划,或从根本上改变工作模式以适应,您需要他们的帮助才能迅速动员。在竞争激烈的时期,首席执行官希望尽其所能帮助,所以要抓住机遇。(2018年会议委员会首席执行官研究称“缺乏关键技能”成为今天的首要业务挑战。)
最后:现在是时候调整您的人力资源战略,以应对以竞争为中心,以技能为中心的市场。调整你的招聘,专注于推动包容性和多元化的多元文化,并确保你的职业生涯管理和学习在前台。没有人知道这种经济繁荣将持续多久,但现在有一场人才争夺战,我们必须武装自己来应付它。
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关于作者:Josh Bersin是Deloitte,Deloitte Consulting LLP 的创始人和负责人 ,Deloitte Consulting LLP是一家领先的研究和咨询公司,专注于企业领导力,人才,学习以及工作与生活的交叉。
以上由AI翻译完成,供您参考。HRTechChina倾情奉献,转载请注明。
以下为英文:
We are living in interesting times. For the first time in decades the entire global economy is growing. Unemployment rates are reaching a 30 year low, salaries are beginning to rise, and employers are competing heavily for a new set of skills. (“Machine learning skills” are now the hottest according to LinkedIn, a job that has increased in demand by almost 10 times in the last five years.)
We see lots of evidence that the job market is red hot. According to a recent study by ADP, almost 5% of the US workforce now changes jobs every month, and 60% of this is voluntary. Why are people changing jobs? The ADP research, which studied more than 14 million employees, says the #1 issue is salary. People are finding higher paid positions so they move.
While this is all good for the economy, it will be increasingly hard on employers. As I remember during the year 2000 "dot-com" time (and later crash), during these periods of high employment the job market becomes hyper-competitive, salaries go up, and employers have to work harder to attract skilled people. As the chart below shows, this is what is happening now. We are nearing an unemployment rate not seen since the Korean War.
Fig 1: Unemployment Rate Near Record Low
CEOs Feel the Pinch
This issue has now reached the board room. The latest Conference Board CEO research shows that “finding and retaining talent” is now the #1 issue on the mind of CEOs. Executives are worried about organizational skills, their leadership pipeline, retention and engagement, and their employment brand. And people with in-demand skills (e.g. engineers, specialists, sales people, etc.) are starting to behave like movie stars: lobbying for high salaries, comparing employers against each other, and expecting companies to continuously improve the work experience.
I just attended a top 200 leadership event for a large global company and the #1 topic on peoples minds were how to attract more high-potentials into the company, grow the leadership pipeline, and plan for skill and job changes as automation changes work. The CEO personally asked each and every manager to "take responsibility for building your leadership pipeline."
The Pressure Is On for HR
We in HR are on the hook to deal with this issue. The topics of employment brand, employee engagement, and the employee experience are being discussed in every HR department. One of our global clients has embarked on a project to develop "employee personas" for all their 100,000+ people, all with the intention to learn how to understand and improve their work experience at every level in the company.
And these things matter. If your company is not well respected or has low ratings on social media websites, you are now finding it harder and harder to recruit. And while business may be good, it may be better somewhere else. Sales people, engineers, scientists, products specialists, and even entry level employees tend to move to faster growing companies, often leaving troubled companies in waves.
This economic environment is forcing us to change the priorities in HR. In today's economy I encourage HR teams to focus on productivity, engagement, and retention and it's now time to look carefully at your rewards and fringe benefits. Most companies are now building programs for well-being, they are modernizing the work environment, and many have implemented programs like free lunch, free dinner, free laundry, and free gym and exercise programs. Here in Silicon Valley, there has been an escalating war for employee benefits for years. If you don’t offer people a gourmet breakfast, lunch, (and often dinner) you simply cannot attract engineers. People consider these benefits a part of their compensation, and they compare the cost of food in their job offers.
I’ve been through several of these economic cycles in my career, and my experience shows that while many employees stay where they are, high-potentials, people in revenue-generating roles, and experienced leaders have lots of opportunities, so we have to watch them closely.
Move People Faster. Broaden Your Definition of Potential.
There are many things to think about in an economy like this. One is to rethink your traditional succession management program and find a way to offer growth and progression on a more continuous basis. Just like we have been implementing continuous performance management, organizations now need to offer more regular promotions (one company I met with offers "half-level promotions" twice per year), more developmental assignments, and more opportunities to learn than ever before.
In the past we sat down once a year and tried to figure out who our few "high-potentials" (HIPO) were. Today I'd suggest you re-engineer that entire process, so everyone can benefit from growth on a regular basis.
Here is a suggestion how. In the past we always defined a HIPO as someone who could "move up two levels in the company." Today I'd suggest there are at least three types of leadership we want to recognize:
Business leadership: people who can "run a business" or drive a P&L
Technical leadership: people who are technical experts or can lead technical teams
Team or Project leadership: people who can lead projects, initiatives, and programs.
This greatly broadens your leadership pipeline, and gives nearly everyone an opportunity to grow and aspire to a more responsible, rewarding position.
Fig 2: Three Types of Leaders Demand Expanded Succession Grids
A client I recently visited is a global healthcare company, and one of their key leadership gaps is developing "scientific and clinical leaders." These are not necessarily people who would become the CEO, but they are critical to the business - so they warrant regular promotion, salary review, and mobility. Digital experts, analytics experts, cyber security experts, and other in-demand technical people are in the same category.
Deliver Learning In The Flow Of Work
If you can't promote people regularly, remember that an enormous driver of retention is an employee's "ability to learn." Even when promotions are hard to find, people are engaged when they feel that "this job is really taking me someplace." This is a problem of creating a learning environment, building a growth mindset in leaders, and giving people a culture of learning regardless of their role.
While L&D has been a troubled profession for the last few years (we found a negative net-promoter rating in 2017), I"m happy to say that now it is relatively easy to address this. This is the year to invest in micro-learning, learning experience platforms, self-authored content, video-learning, and all the cultural aspects of learning we have been talking about for decades. And you can actually deliver learning "in the flow of work," making it more relevant and consumable than ever. (You can view my presentation on this below.)
Is HR ready for this? I believe so.
Over the last year I have been meeting with some of the most iconic companies in the world, and their HR teams are adapting. Today they are focused on career management, the employee experience, more innovative rewards programs, and all sorts of interesting learning, digital productivity and well-being strategies.
Let’s all enjoy the good times while they’re here. Yes this job market creates a lot of stress, but if you focus on the core of empowering, developing, and engaging people – your organization can thrive. The clouds are out on the horizon for now, so let’s enjoy the sun.
Five HR strategies for a hot economy.
1. Focus on employment brand.
Understand and study how candidates view your company ,and bring this information back to your CEO and top business leaders so you can push your management to improve culture, engagement, and the work environment. Today you can use Glassdoor, LinkedIn, your own engagement surveys, pulse surveys, stay interviews, anonymous surveys, and lots of other listening devices to know how you are perceived in the market. You should apply for "best places to work" awards wherever possible, which will also up your game and push you to make the work experience better.
2. Keep salaries and benefits current.
Right now I believe companies have to refresh their rewards programs every six months. Annually is just not fast enough. I’ve talked with companies that give employees reviews and raises semi-annually and even this may not be enough in some cases. We just completed research that shows that companies that revisit salaries and bonus more than once per year outperform those that only review compensation annually. And make sure you are transparent: a tremendous amount of compensation information is now public – so you should publish your salary benchmarks against peers, giving employees full disclosure about whether you are paying above or below average (with good justification of course).
3. Get a team focused on understanding the employee journey, and focus on the end to end employee experience.
This means everything from candidate to new hire to first day, first month, first quarter, first year, first promotion, and on. The concepts of design thinking are well understood now, so you need to use them to build a digital-enabled experience that helps people thrive throughout their career. The best place to start is with a high turnover employee group (ie. often first year retail employees) so you can get a good design thinking project under your belt. Then once you get good at it you can create employee journeys for various job transitions and look at ways to make them better. At Deloitte we call this "moments that matter."
4. Re-engineer your L&D strategy.
This year, 2018, is the year to adopt a micro-learning strategy, refresh your LMS and tools, and get behind the concepts of “learning in the flow of work.” I’ll be writing a lot more on this soon – but let me remind you, people leave companies when they feel they are “not learning.” You can fix this. More than 50% of the companies we recently surveyed told us they are increasing budget for L&D platforms. It's time. And by the way, start building a strategy for better career management tools too - this is the hottest new segment in HR technology and it will become your insurance for automation, AI, and job changes from the future of work.
5. Keep the CEO and senior leadership informed.
Get your analytics program in shape and make sure you know where skills, leadership, engagement, and retention gaps are high. Let the CEO know where talent is thin - he or she will really care. You will need their help to mobilize quickly if you need to hire more recruiters, invest in a new development program, or radically change job models to adapt. In times of competitive growth CEOs want to do everything they can to help, so take advantage of the opportunity. (Conference Board 2018 CEO study cited "lack of critical skills" as the #1 business challenge today.)
Bottom Line: It's time to adjust your HR strategies to deal with the competitive, skills-centric market ahead. Tune up your recruitment, focus on driving an inclusive and generationally diverse culture, and make sure you have your career management and learning on the front burner. Nobody knows how long this economic boom will last, but for now there's a war for talent, and we have to arm ourselves to deal with it.
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About the Author: Josh Bersin is the founder and Principal of Bersin by Deloitte, Deloitte Consulting LLP, a leading research and advisory firm focused on corporate leadership, talent, learning, and the intersection between work and life.
Josh is a published author on Forbes, a LinkedIn Influencer, and has appeared on Bloomberg, NPR, and the Wall Street Journal, and speaks at industry conferences and to corporate HR departments around the world.