SHRM观点:2018年HR必须关注的6个HRTech的发展趋势AI, bots and digital twins will shape the year.
Aliah D. Wright
2018年,随着人工智能(AI),机器人,预测软件和增强现实技术的重塑,物理和数字世界将继续融合。
首先接受人工智能将塑造组织环境,特别是智能系统学会适应用户的需求。“我们不再需要学习这些软件,”位于北卡罗来纳州Raleigh的技术公司WalkMe的总裁兼联合创始人Rephael Sweary说道,“AI已经在更多地了解我们的个人角色,行为和行动,以个性化我们使用人力资源和其他商业软件。“
根据研究公司Gartner发布的2018年度十大战略技术趋势, 企业平台也将发展为提供更自然和沉浸式的互动。
Sweary说,这样的进步将使人力资源专业人员能够显着减少学习和开发预算和资源,因为采用了可以根据情况指导人们如何使用任何系统的技术。
据Gartner称,2018年影响人力资源最多的六大趋势将是:
1.区块链。这项技术对于希望更有效地验证候选人的招聘人员具有希望,并且对于想要使其组织的全球薪酬流程成本更低且更及时的薪资管理者而言。区块链使用加密的公共记录的数字分类账,将公共记录结构化为称为区块的数据集群,并分散在网络中。这是一个功能强大的工具,用户可以找到可靠且易于浏览的工具 专家预测,HR将在未来18-24个月内开始使用区块链。
2. AI基础。据Gartner报道,制造自主学习,适应和行动的系统至少将成为技术供应商的重点。人工智能将用于改善决策制定,重塑工作流程并改善客户体验。它将推动到2025年数字商业计划的投资回报。
3.智能应用和分析。公司正在使用AI实践来制作新的应用类别,例如虚拟客户助理和机器人,以提高员工绩效,销售和营销分析以及安全性。智能应用有可能改变工作的性质和工作场所的结构。Gartner表示:“在构建或购买人工智能应用程序时,请考虑其影响将在如何完成,分析或改善用户体验的过程中发挥作用。”
4.物联网(IoT)。人工智能正在推动“智能”物品的进步,例如自动驾驶汽车,机器人和无人机。它还增强了许多现有产品,包括物联网(IoT)连接的消费和工业系统。例如,在某些时候,人力资源专业人员需要雇用可以操作无人机,监视无人机安全并遵守FAA规定的人员。
5.数字双胞胎。此工具是真实世界实体或系统的数字表示。来自多个数字双胞胎的数据可以汇总为真实世界实体的综合视图。例如,未来的人类模型可以提供生物识别和医疗数据,而数字双胞胎将允许进行高级模拟,报告解释道。数字双胞胎在物联网项目的背景下可以通过帮助用户响应变化,改进运营和提高性能,显着改善企业决策。
6.会话平台。想想Alexa或Siri。在人力资源部门内部,这些计划可以通过让员工与团队成员“交谈”来改善员工的自助服务。这些工具将推动人类与数字世界交互方式的下一个大范式转变。随着技术的成熟,“极其复杂的要求将成为可能,结果会非常复杂,”该报告指出。
准备就绪,设置,实施
人力资源领导者如何应对这些技术进步?Gartner分析师建议他们:
使用AI设计业务场景以通知新业务设计。
通过会话平台和增强现实创造更自然和身临其境的用户体验。
通过开发有针对性的高价值业务案例并确定优先次序来支持物联网举措,以构建数字双胞胎并协同开发云计算和边缘计算。
采用基于风险和信任的不断调整的安全和风险战略方法。
如果你不把这些技术趋势归因于你的创新战略,你就有可能失败。“包括数据科学家,开发人员和业务流程负责人在内的多个选区需要协同工作,”副总裁兼Gartner研究员David Cearley说。
Sweary预测,2018年将是人力资源的一个分水岭年,因为节省时间的技术将释放人力资源团队作为其组织内的战略顾问。
“数字化转型始于对员工的理解,HR将在调整公司文化,人才,结构和流程方面发挥关键作用,确保企业选择合适的工具来提供最佳员工数字体验。”
一个美丽的新世界
当Gartner公司的分析师凝视他们的水晶球时,他们看到了未来的情况:
到2019年
大多数领先的数字资产和产品信息管理系统将实施功能,允许品牌自动公开标签和元数据以改善语音和视觉搜索结果。
所有主要公司和零售商中有一半将重新设计其在线网站以适应语音搜索和语音导航。招聘委员会和招聘人员可以效仿。人才搜索引擎已经开始使用工具来帮助招聘人员找到并联系候选人或特定角色,方法是允许他们提出基于语音的搜索查询。
到2020年
人工智能创造的假冒内容将超过AI检测它的能力,这可能加剧不信任和错误信息的扩散。
到2021年
铁道部企业电子超过50%会花更多的每年创造的机器人和聊天机器人比传统的移动应用程序开发。
大多数 稳定经济体的人们会消费比真实内容更多的虚假信息。
到2022年
物联网(IoT)的所有安全预算中有一半将针对“故障修复,召回和安全故障”,而不是保护。
来源: 2018年前十大技术趋势 (Gartner Inc.)。
以上由AI翻译完成,仅供你参考。HRTechChina倾情奉献,转载请注明HRTechChina
Aliah D. Wright是SHRM的前任编辑,现在负责管理SHRM Speakers Bureau。
人力资源杂志Stephan Schmitz的插图。
n 2018, the physical and digital worlds will continue to merge, as the workplace is reshaped by artificial intelligence (AI), bots, predictive software and augmented reality.
Start by accepting that AI will mold the organizational landscape, especially as intelligent systems learn to adapt to users' needs. "We'll no longer need to learn the software," says Rephael Sweary, president and co-founder of WalkMe, a technology company based in Raleigh, N.C. "AI is already learning more about our individual roles, behaviors and actions to personalize how we use HR and other business software."
Enterprise platforms will also evolve to provide more natural and immersive interactions, according to the Top 10 Strategic Technology Trends for 2018 report from the research firm Gartner.
Such advancements will allow HR professionals to significantly reduce learning and development budgets and resources, as technologies are adopted that can contextually guide people on how to use any system, Sweary says.
The six trends that will affect HR the most in 2018, according to Gartner, will be:
1. Blockchain. This technology holds promise for recruiters hoping to verify candidates more efficiently, and for payroll managers who want to make their organization's global compensation process less costly and more timely. Blockchain uses an encrypted, digital ledger of public records structured into clusters of data called blocks and dispersed over networks. It is a powerful tool that users find reliable and easy to navigate. Experts predict HR will begin using blockchain within the next 18-24 months.
2. AI foundation. Making systems that learn, adapt and act autonomously will be a major focus for technology vendors through at least 2020, Gartner reports. AI will be used to improve decision-making, reinvent work processes and revamp the customer experience. It will drive the return on investment for digital business plans through 2025.
3. Intelligent apps and analytics. Companies are using AI practices to make new app categories, such as virtual customer assistants and bots to improve employee performance, sales and marketing analysis and security. Intelligent apps have the potential to change the nature of work and the structure of the workplace. "When building or buying an AI-powered app, consider where its impact will be in the process of how things get done, analysis, or to improve a users' experience," according to Gartner.
4. Internet of Things (IoT). AI is driving advances for "smart" items such as autonomous vehicles, robots and drones. It is also enhancing many existing products, including Internet-of-things (IoT)-connected consumer and industrial systems. At some point, for instance, HR professionals will need to hire individuals who can operate drones, monitor drone safety and comply with FAA regulations.
5. Digital twins. This tool is a digital representation of a real-world entity or system. Data from multiple digital twins can be aggregated for a composite view across real-world entities. For example, future models of humans could offer biometric and medical data, and digital twins will allow for advanced simulations, the report explains. Digital twins in the context of IoT projects could significantly improve enterprise decision-making by helping users respond to changes, improving operations and enhancing performance.
6. Conversational platforms. Think Alexa or Siri. Within HR, such programs could be applied to improve employee self-service by enabling employees to "talk" to members of your team. These tools will drive the next big paradigm shift in how humans interact with the digital world. As the technology matures, "extremely complex requests will be possible, resulting in highly complex results," the report states.
Ready, Set, Implement
How can HR leaders respond to these technological advancements? Gartner analysts recommend they:
Devise business scenarios using AI to inform new business designs.
Create a more natural and immersive user experience with conversational platforms and augmented reality.
Support IoT initiatives by developing and prioritizing targeted, high-value business cases to build digital twins and exploit cloud and edge computing synergistically.
Adopt a strategic approach to security and risk that continuously adapts based on risk and trust.
If you don't factor these technology trends into your innovation strategies, you risk losing ground. "Multiple constituencies, including data scientists, developers and business process owners, will need to work together," says David Cearley, vice president and Gartner Fellow.
2018 will be a watershed year for HR, Sweary predicts, because time-saving technology will free up HR teams to serve as strategic advisors within their organizations.
"Digital transformation starts with understanding your employees. HR will play a pivotal role in aligning company culture, talent, structure and processes to make sure that businesses select the right tools for delivering the best employee digital experience."
A Brave New World
When analysts at Gartner Inc. gaze into their crystal ball, here's what they see ahead:
By 2019
Most leading digital asset and product information management systems will implement features that allow brands to automatically expose tags and metadata to improve voice and visual search results.
Half of all major companies and retailers will redesign their online sites to accommodate voice searches and voice navigation. Job boards and recruiters may follow suit. Talent search engines are already working on tools to help recruiters find and contact candidates or specific roles by allowing them to pose voice-based search queries.
By 2020
AI-driven creation of fake content will outpace AI's ability to detect it, which could fuel distrust and the proliferation of misinformation.
By 2021
More than 50 percent of companies will spend more per year creating bots and chatbots than on traditional mobile app development.
Most people in stable economies will consume more false information than true content.
By 2022
Half of all security budgets for the Internet of Things (IoT) will be directed toward "fault remediation, recalls and safety failures," rather than protection.
Source: Top 10 Technology Trends for 2018 (Gartner Inc.).
SHRM
2018年03月04日
SHRM
2018年SHRM全球年会将于6月16日、17-20日在芝加哥举行,中国团整装待发,欢迎参加!
2018年 SHRM 全球年会暨北美华人人力资源协会夏季论坛
6月16日、17日-20日 美国 芝加哥
报名请加微信:18621292818
为帮助中国用户参加SHRM,今年我们特别与SHRM 联合推出15场中文同声传译服务,凡是参加中国团均可免费享受这个服务!
-关于SHRM年会
作为全球人力资源管理的领军者,SHRM于每年6月下旬在美国举办全球人力资源管理大会。该大会是一场由“经营与人力资源战略”、“全球人力资源”、“劳工法律法规”、“人才招募与保留”、“个人与领导力发展”、“薪酬计划”等6大主题的200多场专题会及演讲组成的饕餮盛宴。会议的演讲嘉宾阵容之壮、规格之高、参展规模之大、在业界影响之强,可谓全球之最!大会为全球人力资源管理者、专家学者、咨询、培训和服务专家提供了沟通交流、深入探讨人力资源管理领域前沿问题的绝佳平台,和了解全球人力资源管理的现实挑战、最佳实践和发展趋势的极好机会。
2018年SHRM年会将于6月17日至20日在芝加哥召开。
-参会理由?
会议规模之大,世界之最!
吸引全球近20000人参与,参会人员来自全球77余个国家和地区;超20000万平米展览规模,近1000家人力资 源供应商,同时开设200场专业会议,根据booking.com显示目前会场周围近91%的酒店已被预订!
嘉宾规格之高,无可比拟。
聆听世界顶级企业领袖、商业精英、管理大师、权威人士等独一无二的演讲盛宴:如美国前第一夫人前国务卿希 拉里;原GE总裁杰克•韦尔奇、维珍集团董事长理查德•布兰森爵士、原IBM公司总裁郭士纳、捷步创始人谢家
华、One for One商业模式创建者及Toms Shoes公司创始人Blake Mycoskie、激励大师丹尼尔•平克、《基业长青》作者、管理大师吉姆•柯林斯、《世界是平的》一书作者马斯•弗里德曼、美国前副总统戈尔、前国务卿鲍威
尔和赖斯博士、跨文化管理开创者和倡导者冯斯•琼潘纳斯博士、世界顶级企业领导与变革领域权威约翰•科特(Kotter)、《超越HR》作者、人力资源领军人物John-Boudreau教授、人力资源管理教授大卫•尤里奇(Ulrich)
全球最前沿的资讯与创新方案尽在掌握
拥有上千展台的人力资源博览会,不仅云集了人力资源管理、服务、培训、咨询等业内参展商,也汇聚了金融、法律、教育、科技等各行业的人力资源管理专业人士和关注人力资源的企业高管及相关高校人才。
丰富多样的内容和活动,每一秒都不虚度
可选择参与SHRM专业资格认证准备课程,同时有关人力资源战略设计、HR业务伙伴、人力资本分析、人力资源管理通才、员工培训与发展、组织发展与有效性、继任计划、人力资源业绩指标及员工队伍分析等多个证书
课程并行。以及与哈佛大学、沃顿商学院等大学开设的高级人力资源管理程等。
另有国际参会者欢迎典礼暨午餐会、国际参会者招待晚会暨开幕酒会、全球参会者联谊交流会,星期二巨星文艺晚会等等不容错过。
报名付费SHRM官方出具商务邀请函,协助办理美国签证以及入境
HRSalon从2012年与SHRM合作,具有丰富的参会组织经验。同时也是今年唯一授权合作的中国机构。
-2018年会亮点
无出其右!聆听世界级嘉宾和大师们的演讲盛宴。
比如:Malala Yousafzai:因为受剥削的儿童及年轻人、为所有孩子的受教育的权利抗争获得2014年诺贝尔和平奖,是历史上最年轻的得奖者。
Adam Grant:沃顿商学院最年轻的终身教授,“全球25位最具影响力的管理思想家”之一,《商业周刊》评选出的“40位40岁以下最优秀的商学院教授”。同时是《纽约时报》专栏撰稿人,曾三度成为最受关注的作者而登上《纽约时报》的封面。他的处女作《沃顿商学院最受欢迎的成功课》(Give and Take)为《纽约时报》超级畅销书,被《财富》杂志以及《华盛顿邮报》评为“必读商业经典”。
史无前例!
在HRSalon与SHRM工作人员共同促进下,2018年会将有15场会议中英文实时发布。
独家首发!年会前夕6月16日参加北美华人人力资源协会夏季论坛。
加入全球华人HR生态圈,链接世界HR资源!
马上联系:18621292818(电话微信)
-如何参会?
三种参与方式,自助参团随意选择!
玩转SHRM年会,掌握全球人力资源动向!
仅报名参加SHRM年会和北美华人人力资源协会夏季论坛
报名参加SHRM中国团,链接全球华人HR网络,尽享独家收获;
行程定制(同家公司5人以上报名可以定制,具体请单独联系)
SHRM中国团行程
特点优点服务,高枕无忧
6/15 抵达芝加哥 接机
6/16 北美华人人力资源协会夏季论坛;酒会以及晚宴;
6/17 SHRM年会论坛 开幕式
6/18 SHRM年会论坛 晚上酒会
6/19 SHRM年会论坛 晚上演唱会
6/20 SHRM年会论坛
6/21 Today we are chicagoan! 探索芝加哥 (芝加哥大学、麦当劳等)
6/22 解散,送机或开启下一段里程。
6/23 回国的童鞋抵达中国
-投资预算
仅报名参加SHRM年会和北美华人人力资源夏季论坛 1800美金(SHRM论坛1500美金,NACSHR年会300美金,不含税7%和服务费 10%)
报名参加SHRM中国团,参加中国团省心放心!
投资预算:$7000(3月3日前报名付费享受新春优惠价$6500) 不含税 7%支持支付美元(价格已包含参访期间的住宿、餐饮、交通、SHRM以及北美华人人力资源夏季论坛的门票,行程中的景点门票;价格不含会议中的培训以及认证课程,国际往返机票、签证、旅游保险、个人消费以及相应的小费等。) 单人间需增加1200美金
企业出行超过5人可以定制行程和安排,具体参考中国团行程。
-赶快报名! http://hrday.com/survey/survey.php?id=316CC7AF-7E60-59F1-3560-CF68ABA6710E
联系人:Annie
邮箱:annie@hrtechchina.com
电话:18621292818 (微信)
2018 KEYNOTE SPEAKERS
Malala Yousafzai Adam Grant
Nobel Peace Prize Laureate NY Times Best-selling Author and Professor, The Wharton School of Business at the University of Pennsylvania
2018 CONCURRENT SESSIONS
Our nearly 200 concurrent sessions are organized into six tracks:
Business & HR Strategy
HR Compliance
Global HR
Professional Development
Talent Management
Total Rewards
Full program coming soon.
Fresh Perspectives
Internationally-renowned speakers that offer fresh points of view and inspiring stories that can help shift your perspectives and deepen your understanding of leadership, motivation, and success.
Comprehensive Learning
Over 200 concurrent sessions provide a complete education for HR professionals at every stage of their career, based on the SHRM Competency Model. You’ll be able to choose from a broad range of topics so you can customize the learning you need. Concentrate on solutions designed to help your organization become more compliant; delve into the cutting-edge trends that will impact your workplace in the next few years; build a strategic talent management plan to increase engagement and retention.
Innovative learning opportunities, such as:
- Our Masters Series featuring high-level academicians
- Smart Stage presentations covering exciting new HR practices
- Practitioner Exchange sessions featuring HR professionals
- Preconference Workshops and Seminars that dive deeper into HR essentials.
- Recertification credits for your SHRM-CP or SHRM-SCP or other HR or general designation.
Extraordinary Networking
From our vast Exposition Hall to our session-based networking, to the hallways of the convention center, there is ample opportunity for you to meet HR professionals who share your goals and your challenges. Plus online networking! Attendees get access to our Conference Community site where you can meet and chat with other attendees and build connections with them before you even get to Chicago. And there’s always Twitter, Facebookand LinkedIn.